Privacy Policy
Your privacy is important to us. Learn how we protect and use your data.
Last Updated: March 2026
Our Commitment
At SAMI'S, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
By using our website and placing orders, you agree to the collection and use of your information as described in this policy.
Information We Collect
We collect information to provide and improve our services:
Personal Information
Name, phone number, email address, and delivery address that you provide when placing an order or contacting us.
Order Information
Products you purchase, order details, payment information, and shipping preferences.
WhatsApp Communications
Your WhatsApp number and conversation history for order processing and customer support.
Device Information
IP address, browser type, and device information for security and improving our services.
How We Use Your Information
We use your information to:
- ✓Process and fulfill your orders
- ✓Send order updates and delivery information
- ✓Respond to your inquiries and provide customer support
- ✓Improve our products, services, and website experience
- ✓Send promotional offers (only with your consent)
- ✓Prevent fraud and ensure secure transactions
Data Security
We take data security seriously:
- ✓All payments are processed through secure payment gateways
- ✓Your personal information is encrypted during transmission
- ✓We restrict access to personal data to authorized personnel only
- ✓We regularly review our security practices to protect your data
- ✓We do not store complete credit/debit card information
Sharing Your Information
We may share your information only in the following cases:
- ✓With delivery partners for shipping your orders
- ✓With payment processors for transaction processing
- ✓When required by law or to protect our rights
- ✓With service providers who assist our operations (under strict confidentiality)
- ✓We NEVER sell your personal data to third parties
Your Rights
You have the following rights regarding your personal data:
Cookies & Website Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us improve website performance
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via WhatsApp or by posting a notice on our website.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us.